Information Privacy Policy

Privacy Policy for Contact Information Collection in Canada

Effective Date: Feb 1, 2025

At Ottawa Art Therapy Inc, we value and respect your privacy. This Privacy Policy outlines how we collect, use, store, and protect your contact information when you opt in to using our SMS system for communications. By providing your contact information, you consent to the practices described below.

1. Collection of Contact Information

When you register on our system, we may collect the following types of contact information:

  • Name: To personalize communications.
  • Phone Number: For calls or sending SMS messages related to our services.
  • Email Address: To provide additional support and follow-up communications if necessary, schedule appointments, communicate information regarding your case. 
  • Business Name (optional): To verify business account details and provide relevant information.

2. Use of Contact Information

Your contact information will be used solely for the purpose of providing our services and communicating with you, including but not limited to:

  • Sending updates, alerts, promotions, and other relevant business communications.
  • Providing customer support and responding to inquiries.
  • Sending transactional messages related to your business account or transactions.

3. Consent for SMS Communication

By registering on our system, you explicitly consent to receive communication from us via call, SMS, and emails. Standard message and data rates may apply, as determined by your mobile carrier.

You may opt-out of receiving further communications at any time by replying "STOP" to any of our messages. You may also contact us directly to request removal from our  list.

4. Protection of Your Information

We are committed to securing your personal information. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, and destruction. All Personal information is stored on our scheduling and charting system: Janeapp. To view their privacy policy please go to https://jane.app/legal/privacy-notice

All contact information you provide is stored securely in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable privacy laws in Canada.

5. Sharing of Contact Information

We do not share, sell, or trade your contact information to third parties for marketing purposes. However, we may share your contact information with trusted third-party service providers who assist us in operating our SMS system, such as SMS delivery platforms. These third parties are contractually obligated to handle your information securely and in accordance with this Privacy Policy.

We may also disclose your contact information if required by law or to protect the rights, property, and safety of our business, customers, or others.

6. Retention of Contact Information

We will retain your contact information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law. Once your contact information is no longer needed, we will securely delete or anonymize the data.

7. Your Rights

As a registered user of our system, you have the following rights regarding your contact information:

  • Access: You may request access to the contact information we have collected about you.
  • Correction: You may update or correct any inaccurate or incomplete information.
  • Withdrawal of Consent: You may withdraw your consent for receiving communications at any time by opting out as described above.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your contact information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your contact information, please contact us at:

Ottawa Art Therapy Inc.
401 Athlone Ave, Ottawa
(613)212-4828

Thank you for trusting Ottawa Art Therapy Inc.

 

 

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News

 

INSURANCE & FUNDING

Info on insurance providers and funding accepted can be found under the Pricing section or by contacting us. *Ottawa Art Therapy now has the option of direct billing

 

GROUPS: 

Currently offering TEEN THRIVE

 

AN INTERVENTION FOR ALL: 

Ottawa Art Therapy offers sessions for all individuals AND groups! If you, your child, your family, or your organization is interested in Art Therapy, please contact us.

 

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